Permanent Position
Position: Accounting Officer
Appointment requirements: • Grade 12/NQF level 4 • 2 to 3 years’ experience in customer service • Basic knowledge of debt collection, call centre collections, customer services or credit management • Knowledge of local government will be an added advantage • Strong phone and verbal communication with active listening skills and telephone etiquette • Computer literacy.
Primary function: Collect on arrear municipal account debtors using Omni-channels through dialer collections incorporating inbound and outbound systems such as telephonic, e-mail, sms, chat services, online AOD services, track & trace systems and the usage of SAP CRM/ ISU systems in rehabilitating arrear debtors back to current.
Closing Date: 11 June 2019